Privacy Policy
This privacy policy explains how FunzyBets, operated by IncorPlay Limited under license from the Anjouan Gaming Board (Comoros), collects, uses, stores, and protects personal information belonging to players who register and use the services available at funzybetscasino.ca. This document applies to all visitors and registered account holders and describes the categories of data processed, the purposes for which data is used, cookie practices, third-party data sharing, retention periods, and the rights available to individuals regarding their own information. Because the platform provides real-money gambling services restricted to persons who are at least 18 years old, this policy also touches on age verification and identity checks where they intersect with data handling. Anyone who does not agree with the practices described here should refrain from using the site and should contact support through the available channels for further clarification.
Scope of This Policy
This policy covers personal data collected through the FunzyBets website and account dashboard, including information submitted during registration, deposits and withdrawals, identity verification, customer support interactions, and general browsing activity. It does not extend to third-party websites that may be linked from the platform, and visitors are encouraged to review the privacy practices of any external service before sharing information with it. Where payment providers, identity verification partners, or software providers process data independently under their own policies, this document describes only the data flows that occur through FunzyBets itself. Players should note that use of the platform is intended for adults of legal gambling age in their jurisdiction, and Canadian residents must be at least 18 years old to register and to have personal data processed for account purposes.
Categories of Data Collected
FunzyBets collects several categories of personal information depending on how an individual interacts with the platform. Some data is provided directly by the player, such as during registration or when contacting support, while other data is generated automatically through use of the website and account dashboard. The table below summarizes the principal categories of data processed and their general purpose.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity data | Full name, date of birth, government-issued ID | Age verification, KYC compliance, fraud prevention |
| Contact data | Email address, phone number, residential address | Account communication, verification, dispute resolution |
| Financial data | Payment method details, transaction history | Processing deposits and withdrawals, AML checks |
| Account data | Username, password, account preferences, activity logs | Account management, security, personalization |
| Technical data | IP address, device type, browser type, cookies | Security, fraud detection, service functionality |
| Communication data | Support chat logs, emails sent to the operator | Customer service, complaint handling, quality assurance |
Where identity documents are required as part of standard verification procedures prior to withdrawals, only the information necessary to confirm identity and address is collected and retained, consistent with applicable anti-money laundering obligations.
How Personal Data Is Used
Personal data collected by FunzyBets is used primarily to provide, maintain, and secure the gambling services offered on the platform. This includes creating and managing player accounts, processing deposits and withdrawals, verifying identity and age before allowing withdrawals, detecting and preventing fraud or money laundering, and responding to customer support inquiries. Data may also be used to communicate important account or service updates, to enforce the terms and conditions governing the use of the platform, and to comply with legal and regulatory obligations under the operator’s license. Where bonus terms apply to an account, such as wagering requirements or maximum bet limits during an active bonus, account activity data may be used to monitor compliance with those conditions, which are set out separately in the terms and conditions.
FunzyBets does not use personal data for purposes unrelated to service delivery, compliance, and security without an appropriate basis for doing so. Aggregated or anonymized data may be used internally to understand general usage patterns and to improve the reliability of the platform, though such analysis does not involve identifying an individual player. Any use of data for direct marketing communications is subject to the preferences a player sets in their account, and players may opt out of non-essential communications through account settings or by contacting support.
Cookies and Similar Technologies
FunzyBets uses cookies and similar tracking technologies to operate the website, remember account preferences, and analyze how the platform is used. Cookies are small text files stored on a device when visiting the site, and they serve several distinct functions depending on their type. Strictly necessary cookies allow core features such as login sessions and secure navigation to function correctly and cannot be disabled without affecting site functionality. Performance and analytics cookies help identify how visitors interact with pages so that usability issues can be addressed. Preference cookies remember settings such as language or display options so they do not need to be reselected on each visit.
Most browsers allow visitors to control or delete cookies through their settings, and disabling certain cookies may limit some site functionality, including the ability to remain logged into an account. Where cookie consent mechanisms are presented on the site, choices made through those mechanisms are respected for the categories of cookies that are not strictly necessary. This cookie policy applies alongside, and does not replace, the broader data protection principles described elsewhere in this document.
Legal Basis for Processing
Personal data is processed on several possible legal grounds depending on the nature of the data and the purpose involved. Processing necessary to perform the contract between the player and the operator, such as managing an account or processing a withdrawal, is carried out on a contractual basis. Processing required to comply with anti-money laundering, tax, or other regulatory obligations is carried out on the basis of legal obligation. Where consent is the appropriate basis, such as for certain marketing communications or non-essential cookies, that consent can be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal. Some processing, including fraud prevention and platform security, is based on the legitimate interest of the operator in protecting its services and its users, balanced against the rights of the individual concerned.
Data Sharing With Third Parties
FunzyBets may share personal data with select third parties where necessary to deliver the services offered on the platform or to comply with legal obligations. This can include payment processors and cryptocurrency payment gateways that facilitate deposits and withdrawals, identity verification providers engaged to confirm age and identity during know-your-customer checks, software and game providers where technical integration requires limited data exchange, and regulatory or law enforcement authorities where disclosure is legally required. Any third party engaged to process personal data on behalf of FunzyBets is expected to apply appropriate safeguards and to use the data only for the purposes for which it was shared. Personal data is not sold to third parties for independent marketing purposes, and any sharing beyond what is described in this policy would require an appropriate legal basis, such as consent or legal obligation.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including ongoing legal, regulatory, and accounting requirements. Identity verification records and transaction histories are typically retained for a period after account closure to satisfy anti-money laundering and audit obligations, since gambling operators are generally required to keep such records for a defined period following the end of the business relationship. Once the applicable retention period has elapsed and there is no other legal basis for continued storage, personal data is deleted or anonymized in accordance with the operator’s internal data management procedures. Players who close their account should be aware that certain records may still be retained for the period required by law even after the account itself is no longer active.
Data Security
FunzyBets applies technical and organizational measures intended to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data during transmission, restricted internal access to personal information on a need-to-know basis, and monitoring designed to detect unusual account or platform activity. While reasonable efforts are made to safeguard personal data, no system can guarantee absolute security, and players are encouraged to use strong, unique passwords and to avoid sharing account credentials with anyone. Reporting any suspected unauthorized access to an account promptly through customer support helps limit potential harm and allows appropriate security measures to be applied.
Rights Available to Players
Individuals whose personal data is processed by FunzyBets generally have certain rights regarding that data, subject to applicable law and any limitations arising from regulatory or contractual obligations. These rights typically include the ability to request access to the personal data held about them, to request correction of inaccurate or incomplete data, and to request deletion of data where there is no continuing legal basis for retaining it. Players may also have the right to object to certain types of processing, such as direct marketing, and to request that processing be restricted in specific circumstances. Requests relating to these rights can be submitted through the customer support channels available on the platform, and requests are handled within a reasonable timeframe once identity has been confirmed, since verifying the identity of the requester is necessary to protect against unauthorized disclosure of personal data.
Age Restriction and Data of Minors
FunzyBets services are intended exclusively for individuals who are at least 18 years old, and the platform does not knowingly collect personal data from minors. Identity verification procedures are designed in part to confirm that account holders meet the applicable minimum age requirement before withdrawals are processed. Where there is reason to believe an account has been created by, or on behalf of, a person under the legal age, the account may be suspended, and any personal data collected may be handled in accordance with applicable child protection and data protection obligations, which can include restricting further processing and deleting data where appropriate.
Responsible Gambling and Personal Data
Data collected through account activity, including deposit history, session length, and use of account limits, may also be used to support responsible gambling tools available on the platform. Deposit and loss limits, cooling-off periods, and self-exclusion requests rely on accurate account data to be applied correctly, and this information is treated with the same care as other categories of personal data described in this policy. Players wishing to set deposit limits, activate a cooling-off period, or pursue self-exclusion can generally do so through account settings or by contacting support, and the responsible gambling section of the platform, including Responsible Gaming, provides further detail on the tools available. Canadian players are reminded that gambling is restricted to adults of legal age, currently set at 18 years old for this platform, and that responsible gambling tools exist to support informed decision-making regardless of how long someone has held an account.
International Data Transfers
Because FunzyBets operates internationally and relies on service providers located in different jurisdictions, personal data may be transferred to and processed in countries other than the player’s country of residence. Where such transfers occur, reasonable steps are taken to ensure that the receiving party applies a standard of protection consistent with the principles described in this policy. Players who have concerns about the location of data processing can contact customer support for general information about the categories of processing involved, recognizing that specific technical infrastructure details are not typically disclosed for security reasons.
Changes to This Policy
This privacy policy may be updated from time to time to reflect changes in the services offered, applicable law, or internal data handling practices. Where changes are material, reasonable efforts will be made to bring them to the attention of registered players, such as through an account notification or a notice on the website. Continued use of the platform after such changes take effect generally constitutes acceptance of the revised policy, and players who disagree with material changes may choose to close their account and request deletion of their personal data subject to applicable retention obligations.
Contacting FunzyBets About Privacy
Questions, concerns, or requests relating to personal data and this privacy policy can be directed to customer support through the live chat feature available on the website and within the account dashboard, or through the email support channel referenced in the help section of the platform. Support representatives can provide general guidance on privacy-related requests and will escalate matters requiring specialist handling, such as formal data access or deletion requests, to the appropriate internal team. Players are encouraged to include sufficient detail in any request, such as the account username, to allow the request to be processed efficiently while still requiring appropriate identity confirmation before any personal data is disclosed or altered.